Job description:
1. AtomicLayerDeposition(ALD)tool(equivalent)EquipmentInstallation&Maintenance:
Performbasicserviceactivities.
Installandsetupequipmentatcustomersites.
Conductroutinepreventivemaintenancefollowingestablishedprocedures.
Conductsystemupgradesandmodificationsasneeded.
Complywithallsafetyprocedures.
2.Troubleshooting&Repair:
Assistsotherengineersintroubleshootingfabissues.
Beabletodiagnoseandresolvehardwareissuesinsemiconductorequipment.
Beabletoperformrootcauseanalysisandimplementcorrectiveactions.
Escalatecomplextechnicalproblemstoengineeringteamswhennecessary.
3.CustomerSupport&Training:
Undergoon-the-jobtraining(OJT)forprimaryproductsandplatforms.
Beabletoprovidetechnicalassistanceandguidancetocustomersonequipmentoperation.
Beabletotraincustomerpersonnelonpropermaintenanceandtroubleshootingprocedures.
Actasaliaisonbetweencustomersandinternaltechnicalteams.
4.Documentation&Reporting:
Maintainservicelogs,reports,anddocumentationforallcustomerinteractions.
Providefeedbacktoengineeringandrelevantteamsonrecurringissues.
Ensurecompliancewithsafetyandqualitystandards.
5.Collaboration&ContinuousImprovement:
Workcloselywithfieldservice,engineering,salesandotherteams.
Stayupdatedonthelatestadvancementsinsemiconductormanufacturingtechnology.
Participateincontinuousimprovementinitiativestoenhanceserviceefficiency.
Maintainaharmoniousworkenvironmentandavoidcreatingdiscord.
6.WORKETHIC
Bringapositiveattitudetoworkatalltimes(avoiddisplaying negativeattitudes,especiallywheninteractingwithcustomers)
Maintainprofessionalismandawillingnesstocontinuelearningabouttheequipment.
Bepunctualforassignedtasksandtakeresponsibilityfortheequipmentinchargeof.
Beaccountablefortheequipmentunderyourresponsibility.
Qualifications:
1. Bachelorsdegreeinregardlessofmajor,noworkingexperienceisrequired.
2. Basicknowledgeofelectronicsandmechanicalsystems.
3. Excellentcommunicationandcustomerserviceskills.
4. Asolution-orientedmindsetinafast-pacedenvironment.
5. Acustomer-focusedmentalitywithaconsistentlypositivedemeanor.
6. Willingnesstotraveltocustomersites,whenneeded(domesticandinternational).
7. Notravelrestrictionsdomesticallyorinternationally.
Why is This a Great Opportunity:
InitialComprehensiveTraininginSouthKoreafortechnicalproficiencyRequired. (Approx. 4 weeks - Company-Sponsored travel and accommodations provided)
*CandidatesmustbefullyauthorizedtoworkintheUS.VisasponsorshipisNOTavailableforthisrole.
*RelocationpackageisNOTavailableforthisrole.
*Musthavereliabletransportationforcommutingtothecustomersiteandcompanylocationsasneeded.
Salary Type : Annual Salary
Salary Min : N/A 50000
Salary Max : N/A 80000
Currency Type : N/A